Sunday, 29 May 2011

WEEK 10 QUESTIONS

WEEK 10 E-BUSINESS QUESTIONS

1) What does this meant by the following statements?

Trust is not associative (non-symmetric)
This means that if person A trusts person B with a particular subject matter then this does not mean that Person B necessarily trusts Person A with the same subject matter.

Trust is not transitive
This means under general circumstances, trust is always between exactly two entities, is non symmetric and conditionally transitive. If it was transitive everyone in the world would trust each other.

Trust is always between exactly 2 parties
No matter when trust occurs it is exactly between two different parties. For example, person A trusts business B to cut their hair for them in the way Person A wants it.

Trust will involve either direct trust or recommender trust
Direct trust occurs when Person A directly trusts Person B with some matter.  Recommender trust is when Person A recommends Person B to Person C with respect to a certain matter.

Reference: McCullagh, A. (n.d.). E-commerce – A matter of trust. Retrieved on 30th of May, 2011 from http://www.acs.org.au/president/1998/past/io98/etrust.rtf.

2a) Have a look at the following websites. What are some of the elements that have been incorporated to increase your trust in the sites? If there are also some aspects which decrease your level of trust describe them as well.

http://www.eBay.com.au
I trust eBay as it has a security centre, where it has information on avoiding scams, protecting yourself and how to make safe transactions. This helps by restoring confidence that you can make safe transactions on eBay. It also has a buyer’s protection centre where it assists PayPal with a buyer protection strategy to help reduce the amounts of fake transactions.

http://www.anz.com.au
I would trust ANZ as it has a well known reputation for being a major bank. This is also aided by ANZ’s website have a section on ways to protect your bank with current updates on any security alerts or hoaxes. I have also seen advertised on TV that ANZ have introduced the ANZ falcon program which helps protect you more on the internet.

http://www.thinkgeek.com
I would be a bit hesitant on using this website as I have never heard of it before and there is less information on security and privacy compared to ebay, ANZ and paypal. There is a little bit of security information which makes it seem a little bit safe.

http://www.paypal.com.au
I trust paypal as it is another highly rated site in the world. It has a massive security centre with plenty of information on anything from buying and selling to identity theft. They also have a transaction dispute centre to help deal with any issues.


2b) Find a web site yourself that you think looks untrustworthy.


This website looks like an untrustworthy site has I believe earning all this money in little time online is too good to be true. It doesn’t look safely set up with a security centre like the previous websites and I think it could be a dodgy website.

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